Who sells, how a purchase works and what you can expect. Nine points, no small print.
In force from 2026-10-05
MB „JESPE", company code 307643315, VAT number LT100020004711, registered address Vėjo g. 12-2, Ginduliai, Klaipėdos r., place of business Ginduliai, Klaipėdos r. Brand: Detaline. We sell every part in our own name and issue the invoices ourselves.
You send us an inquiry (in the app, by email or by phone). We send back a quote with the price, the delivery time and the delivery method. The order is concluded when you confirm the quote and pay the advance invoice. Parts are ordered from suppliers only after payment.
Most of what we sell are used parts from machines being dismantled. We check by the part numbers whether a part fits your machine, and before you buy we send you photos of that very part and describe its condition. If no used part is available, we offer a new original (OEM) or an alternative (aftermarket) part. In individual cases we also offer reconditioned (remanufactured) parts. Used and reconditioned parts are always marked as such in the quote.
Prices are given in euros both without VAT and with VAT (21%). The delivery charge is shown separately in the quote. A price is valid for the period stated in the quote.
Payment in advance, by bank transfer or through the bank link (Neopay). We do not store payment details. The invoice is issued once the goods have been delivered.
By courier (Venipak) to the address or parcel locker you name, in Lithuania and Latvia, or collection from our warehouse in Klaipėdos r. The delivery time is stated in the quote; if a supplier is late, we tell you and either agree a new time with you or refund your money.
New parts carry the manufacturer’s warranty. A used part must fit and work: if it does not work straight away, we replace it with another working used part, or, if there is none, we refund your money. Let us know at dalys@detaline.lt within 3 working days of receipt. Consumers (private individuals) may return goods bought at a distance within 14 days of receipt, provided the goods are unused and not fitted; this right does not apply to parts ordered to an individual specification, nor to used parts, unless the part does not match its description. For business customers returns are agreed separately. If something does not match, write to dalys@detaline.lt within 3 working days of receipt.
Settled by negotiation; failing agreement, under the procedure laid down by the laws of the Republic of Lithuania. Consumers may turn to the State Consumer Rights Protection Authority.
dalys@detaline.lt · +370 622 01777 (phone, Viber, WhatsApp, Telegram).